Pre Test 2 – Communication Skills In Interpersonal Relationships

Changes in hearing, vision or memory that occur in elderly client do not greatly affect their ability to communicate.

When dealing with clients who are dying, you should use humor to introduce the subject of death to a client and his family members.

When a client jokes about dying, you should tell him not to kid around about such a serious subject since it makes you feel uncomfortable.

Playing a radio or television in the background encourages a client with a hearing problem to talk.

Reducing glare from windows, table tops and other surfaces helps a client with poor vision to see his surroundings more easily.

When a client has accepted death, it is often easier for his family members to accept death as well.

Talking about the past is not an effective way to build a relationship with a client.

When a client has aphasia, he or she has difficulty understanding or using speech, even though the muscles of the throat and mouth are not weak or paralyzed.

When a client has Dysarthria, shouting helps you communicate more effectively.

Clients who are confused may still feel ashamed or embarrassed when they lose emotional control.