FREQUENTLY ASKED QUESTIONS
What do I have access to with my subscription?
You have access to every title in the NEVCO library. That’s over 150 Titles on demand. The vast majority of our library can be viewed for Continuing Education Credits also known as Contact Hours.
Are there courses for my specialty?
Our library covers a wide variety of subjects of interest to those in the medical field. We have accredited courses for Nursing and Healthcare Professionals, Nursing Assistants, Home Health Aides and non-accredited training for Home Health Companions. In addition, there are numerous educational videos on important topics that are of interest to all people in the health care field.
Can this platform be customized for my organization?
We designed our platform to be flexible and able to be customized for your best use and practices. Libraries can be changed to reflect the titles that are important to members of your organization. In addition, White Label sites can be created that carries your branding and logos and your own personalized and custom URL.
I have an organization with multiple employees. How do I sign up and can I get a discount?
You can give us a call or an email at the Contact Us page. We welcome the opportunity to give you a demo and show you what we can do for your organization.
How long does my subscription last?
Individual and Organizational Subscriptions are valid for one full year from date of purchase.
What is your refund policy?
We offer a 30 Day satisfaction guarantee. We are so sure that you are going to find our training platform useful and effective that we will refund your money for up to 30 days no questions asked. This allows you to try out our streaming platform completely risk free.
How do I find out how many Continuing Education Credits I can get from successfully taking a course and passing a post-test?
Within the description section of each course, you will find out the number of Contact Hours you can receive for each course that offers them. Those hours translate into the equivalent number of CEU’s or Continuing Education Credits.
What scored do I need to get on my post test to pass the course and get my CEU credits and certificate?
A score of 70% is required to pass and receive a certificate.
How many times can I take the post test for a Continuing Education based course?
Tests can be taken an unlimited number of times until a passing grade is achieved.
How do I access my Continuing Education credits?
Each Subscriber will enter into their Dashboard upon login. Within the Dashboard will be information on the all the courses that have been enrolled in and those in which a certificate was earned will be clearly marked. Getting your certificate is as easy as clicking on the icon and hitting print.
How do I print or download my certificate?
After a certificate is earned by successfully meeting the requirements of a course and passing the post test with a score of 70% or higher, a subscriber can print the certificate by clicking “Print Certificate” on the results page.
Do I need to take the tests?
If you want to get Continuing Education credits, then the answer is yes. You must follow all the guidelines and instructions in the course and pass the Post Test with a 70% score or higher. However, NEVCO believes that our content makes for great training whether it is utilized as Continuing Education or just for education and instruction. So, for those who are looking to broaden their educational and Training experience, it is not required to take the tests. Watch the videos, read the guide and learn.