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Communication Skills In Interpersonal Relationships

Assertive communication skills with clients/residents are highlighted. The ability of assistants to communicate effectively is key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strategies for effective communication.

NEVCO ID HCA1413  | Running Time 45:42 | Release Year 2014 | 3 CE Contact Hours